1 - Automatic notification of the prepared products to the cargo company

When the order is ready, with one click the orders are notified to cargo companies online. In this way, the address information of each order will be transferred to the logistics company where the payment of each order will be made at the door or the payment is received in cash. Since there is no manual intervention, problems such as incomplete typing and incorrect reading of the addresses do not occur, the address is transferred as the customer entered.

Some logistics companies find the addresses insufficient during this automatic transfer, and in such cases this information is also automatically received and shown to the ecommerce site admin. After sending the cargo information, the cargo label can also be printed and pasted into the boxes. These labels also contain barcode information, so the cargo company can then directly process this without having to print a second label. It is a private label format of some cargo companies, in such cases it is taken online and printed on a private label. Every detail is planned.

2 - Informing the customer about the orders given to the cargo

The orders transferred to the cargo company with pre-integration are taken from the e-commerce site store by the cargo company officer and taken to the cargo company store, then with the hand terminal at the cargo company, barcodes created from e-commerce site are being read. With the integration of T-Soft e-commerce software, the customer is informed that the order has been received by the cargo company. Customer information can be provided by SMS and e-mail upon request. In e-mail notifications, the e-mail format to be sent can also be designed and the text it contains can be edited.
If SMS is requested, SMS can be sent via SMS companies where T-soft is integrated, and since this service is not received from the logistics company, a service of 40 pennies can be reduced to 1 penny. (Some logistics companies charge 40 pennies in exchange for customer information by SMS), with SMS the loyalty of the notified customer to the e-commerce site will increase. After each customer gives money, there is a worry, this worry will not end until the product is received, every information given in this process will make the customer happy.

3 - Tracking of the shipment via e-commerce site without the
need for customers to contact the cargo company

In e-commerce sites, the customer is in a constant state of worry because the product is paid in advance and delivered later. The customer who orders sometimes wants to be informed about the product every hour, has it been given to the cargo? where is it? when is it delivered? questions like that don't end. By integration, you can view the status of the customer order from the member panel on the e-commerce site, take a note of the cargo number, enter the cargo company's site, and there is no need to enter a word of meaningless characters to prevent robots.

It adopts more the customer site that follows the cargo status from the site he ordered. In the same way, customers who constantly harass the e-commerce site by calling the call centre are very popular. Among these customers, e-commerce site admin can give cargo status from their own panel and there is no waste of time. The information that the customer will see when he enters the member panel is also easily accessible in the admin panel.

4 - Approval of product delivery

When the product is delivered, maybe even before the cargo employee running his vehicle yet, an e-mail and SMS can be received from the e-commerce site and forwarded to the customer where the product is delivered. This period between the purchase and the delivery of the product, which is very important for the customer, is concluded in this way by pleasing the customer.

Immediately after the customer receives the product from the cargo company, SMS received from the e-commerce site increases the customer's confidence in the site and is pleased with the strong communication between them. On the other hand, the process of e-commerce site manager of following the delivered orders and transferring them to the delivery process is also carried out automatically in this context and it is easier to manage the site. The end-to-end logistics integration, which we call all of these processes, is of course for the first time and only in T-Soft.